Description
Our Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes, and promote employee engagement through broad-based, state-of-the-art interventions. We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, legal compliance and governance strategies.
The Role- Execute the pre-placement, placement and post-placement activities on behalf of onshore team in the Asia Pacific region, following agreed processes, tools and templates
- Core delivery will include:
- Initiating the renewal activity 90/120 days prior to expiry of clients Health & Benefits plans
- Approach insurance carriers/vendors for required information and undertake data (financial, membership, invoices) processing and analysis to prepare pre-renewal reports, using agreed upon tools, standards and techniques
- Prepare Quote Slips and distribute bid requests (RFP) to target carriers/vendors
- Collect, summarize and analyze proposal findings
- Support the production of renewal report / prepare placement / renewal deliverables for clients
- Manage queries/requests from the carriers/vendors/clients or internal colleagues and escalate them when required
- Follow up with clients on renewal documentation and census data
- Liase with Data/Billing and Invoicing Team to validate and clean benefits enrolment and eligibility data and ensure correctness of carrier/vendor invoice
- Follow regulatory procedure as defined by originating country
- Peer review team members work prior to delivery to clients.
In Addition To This, You Will
- Attend training, meetings and/other educational events to increase understanding of trends, regulations and developments in the market
- Receive training from experienced consultants
- Comply with internal excellence and compliance requirements
- Participate in continuous improvement activities to build stakeholders confidence.
Qualifications
Qualifications - Graduate
Skills
- Excellent written and verbal communication skills in English
- Strong client service orientation and ability to respond to multiple stake holders effectively and in a timely manner
- Ability to work on multiple tasks in a fast-paced environment while adhering to strict deadlines is a must
- Flexibility and proven ability to identify and resolve complex issues
- Well organized and detail oriented
- Highly developed critical thinking and analytical skills
- Excellent interpersonal skills and a collaborative working style
- Self-starter attitude and ability to establish priorities, work independently and with limited supervision
- Ability to ask the right questions and seek help where appropriate
- Take accountability for quality and on-time delivery of own work and involving other team members when appropriate
- Ability to review and check data against subject domain knowledge (e.g., Health and Benefits plans) and understand the data's applicability/accuracy for the designated purpose
- Excellent Microsoft Office skills, particularly in Excel and PowerPoint
- Bachelor's degree required
Experience
- 2+ years experience working with Health and Benefits plans, ideally gained in a benefit consulting/brokerage firm or health underwriting/actuarial function of an insurance company
WTW is an equal opportunity employer 
