Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a
global leader in revenue cycle management (RCM) and specialized clinical services for healthcare organizations in their search for a
PHRN Trainer based in
Ortigas, Manila.
Salary Range: 50,000 - 60,000 (with Sign-on Bonus Up to 50,000)
Work Setup: Onsite
Shift Schedule: Night Shift (MonFri, fixed weekends off)
Location: Ortigas, Pasig City
The role
As a
PHRN Trainer, you will play a key role in driving operational excellence by delivering high-quality training programs for healthcare BPO teams. You will be responsible for equipping clinical and non-clinical staff with the knowledge, skills, and competencies required to meet client expectations and quality standards.
This is an excellent opportunity for experienced PHRNs with a strong background in training and development within a healthcare BPO environment who are looking to advance their careers in a dynamic and globally competitive organization.
Your Responsibilities
- Facilitate new hire training, refresher sessions, and upskilling programs for healthcare accounts.
- Develop and update training materials based on client guidelines, regulatory requirements, and operational changes.
- Conduct training needs analysis in collaboration with operations and quality teams.
- Monitor trainee performance and provide structured coaching and feedback.
- Ensure all training programs align with client-specific requirements and internal quality standards.
- Support nesting activities and endorse trainees for production readiness.
- Track, analyze, and report training performance metrics to leadership.
- Participate in process improvement initiatives to enhance training effectiveness.
What We're Looking For
- Active Philippine Registered Nurse (PHRN) license.
- At least 1 year of Trainer experience in a BPO setup (Healthcare account required; Clinical account experience preferred but not required).
- Strong knowledge of healthcare processes, documentation standards, and compliance requirements.
- Excellent facilitation, presentation, and coaching skills.
- Strong written and verbal communication skills.
- Experience creating training modules, job aids, and learning materials.
- Proficient in MS Office (PowerPoint, Excel, Word).
- Willing to work onsite in Ortigas.
- Amenable to a fixed night shift schedule.
Why Join this Opportunity
- Competitive salary package with a generous signing bonus.
- Fixed weekends off for better work-life balance.
- Career growth opportunities within a global healthcare services organization.
- Exposure to international healthcare clients and best practices.
- A collaborative, performance-driven, and supportive work environment.
Ready to take the next step in your career Submit your application now!
- We kindly request your patience as we receive a significant number of applications. Rest assured that our team will update your application's status soon. In the meantime, we encourage you to follow our LinkedIn page to stay informed about future opportunities and company updates.
