People and Culture Operations Senior Manager

10-12 Years

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Early Applicant

Job Description

Responsibilities:

Manage the end-to-end employee lifecycle, from onboarding to offboarding
Act as the primary HR point of contact for inquiries, escalations, and issue resolution
Provide advisory support to business leaders on employee relations and HR matters
Oversee payroll, benefits administration, absence management, and HR operations
Ensure compliance with labor laws, regulations, and internal policies
Maintain accurate employee records and HR system integrity
Drive operational excellence and efficient HR service delivery
Support the implementation of people strategies and HR initiatives
Analyze employee feedback to improve engagement and overall employee experience
Foster an inclusive and positive workplace culture
Collaborate cross-functionally to resolve complex HR and business issues
Coach and guide team members while supporting high-performing teams
Uphold organizational standards, code of conduct, and professional guidelines

Qualifications:

Bachelor's degree in Human Resources, Business Administration, or a related field
Approximately 10 years of HR experience, including around 3 years in a leadership role
Strong English communication skills (written and verbal)
Experience using HR case management systems
Strong knowledge of labor laws and HR compliance requirements
Proven ability to handle complex employee relations cases and inquiries
Strong stakeholder management and advisory skills
Experience working in multi-location or global environments (preferred)
Familiarity with AI and digital tools in HR operations (preferred)
Strong problem-solving, decision-making, and systems thinking skills
Proven ability to coach, lead teams, and manage ambiguity
Continuous improvement mindset with strong adaptability