REASONS TO APPLY
- Hybrid work
- Dayshift with fixed weekends off
- Work-life Balance
- Empowering work environment and culture
- Competitive salary and benefits
- Supportive, collaborative teams across functions
ABOUT US
Steadfast Group is the largest general insurance broker network and group of underwriting agencies in Australasia, with growing operations in Asia, Europe, and the US.
Based in Bonifacio Global City Taguig, Steadfast Shared Services in the Philippines is expanding its Finance and Technologies teams.
We are proud of our diverse mix of people and skills, coming together across multiple businesses to support our broker network and create next generation thinking, systems, and technologies that will drive the insurance sector forward. Ours is an exciting, progressive organization where you can build a meaningful professional career alongside some of the brightest people in the insurance industry.
KEY RESPONSIBILITIES
- Serve as principal contact for Group companies in relation to payroll matters (i.e., new employees, terminations, part time hours for processing).
- Coordinate activities between businesses and existing external payroll services provider in relation to payroll processing on an agreed fortnightly and/or monthly basis.
- Calculate amounts owing on termination on an ad hoc basis as required by businesses.
- Process quarterly / annual bonus payments.
- Perform payroll tax and superannuation reconciliations.
- Handle child support processing and government paid parental leave.
- Assist in all levels of businesses with payroll enquiries while building strong relationships and educating employees and managers on relevant systems, processes, and other matters.
- Coordinate Workers Compensation returns.
- Perform ad hoc payroll administrative duties as required.
- Ensure that a high level of customer service is provided to all internal and external clients.
- Assist Finance team on queries and reports.
- Contribute to the climate of active continuous improvement of processes, procedures, and systems.
- Work with the Payroll Manager and clients to take-on payroll processing.
- Understand pay codes, timing, reporting requirements, and other matters to standardize processes.
- Prepare and provide all relevant documentation to assist clients with the necessary change management within their business, as necessary.
- Assist manager in meeting transition timelines, prioritizing activities, and escalating issues, as necessary.
- Ensure client engagement and cooperation.
- Maintain and update documentation requirements (e.g. checklists, templates, manuals/procedures, process maps, KPI's, dashboards, etc.) of the end-to-end functions and all related supporting functions.
- Apply knowledge of payroll rules and processes and of company policies in providing quality response to queries and issues.
- Handle other ad hoc deliverables, as necessary.
ESSENTIAL QUALITIES AND EXPERIENCE
The successful candidate should have a minimum of 3 years of experience in payroll processing. Experience in processing AU or NZ payroll in a shared services environment and participation on process improvement projects in the past is a must.
- Excellent attention to detail and a high degree of organizational and coordination skills.
- Ability to effectively work with team and others to meet timelines, objectives, and KPIs.
- Eagerness to take full responsibility and accountability for tasks assigned.
- Ability to communicate at all levels in a multiple stakeholder environment, e.g., liaising with clients, external service providers, and other relevant divisions or entities within Steadfast Group.
- Strong interpersonal, stakeholder, and time management skills.
- Ability to work with minimum supervision and in a fast-paced environment.
- Well-developed analytical and problem-solving skills.
- Continuous process improvement mindset.
- Proficiency in Microsoft Office, particularly Microsoft Excel.
WHAT TO EXPECT
We offer you exciting benefits to support you in your professional and personal journey:
- Flexible work arrangements to help you balance work and personal responsibilities.
- Career development opportunities through technical and leadership programs.
- Life, disability, and travel insurance, plus access to other discounted insurance options.
- A competitive compensation and benefits package.
- A vibrant, collegiate, inclusive culture that celebrates you.
We want to learn more about you, so click the link to apply.
You may also email [Confidential Information].
