Payment Posting Lead (Medical Billing)

About Us

RML is a dynamic and innovative Health Solutions and Care Delivery Organization committed to transforming the healthcare landscape. With a mission to provide accessible, high-quality healthcare services and cutting-edge solutions, RML focuses on holistic patient care and embraces the latest advancements in health technology. Our team is dedicated to providing top-tier customer care, leveraging expertise and technology to exceed expectations. Join us at RML-PH to be part of a dynamic team committed to delivering excellence in healthcare customer service.

Position

The Payment Posting Lead is responsible for overseeing the accurate and timely posting of payments received from insurance companies, patients, and third-party payers into the billing system. This role plays a critical part in the revenue cycle process by ensuring payment integrity, resolving posting discrepancies, and maintaining compliance with payer guidelines and regulatory requirements. In addition to hands-on payment posting responsibilities, the Payment Posting Lead provides day-to-day guidance, quality oversight, and support to the Payment Posting Specialists. Working in a diagnostic laboratory setting, this role collaborates closely with Billing, Coding, and Accounts Receivable teams to ensure accurate reconciliation, timely reporting, and continuous process improvement.

Responsibilities:

• Supervise and mentor Payment Posting Specialists, providing guidance, coaching, and performance feedback.
• Accurately post and review payments from insurance companies, patients, and third-party payers in accordance with remittance advice (RA) and explanation of benefits (EOB).
• Ensure timely and accurate reconciliation of payments, adjustments, and deposits.
• Identify, investigate, and resolve posting discrepancies, underpayments, overpayments, and denials.
• Provide day-to-day guidance, support, and escalation handling for Payment Posting Specialists.
• Monitor team productivity, accuracy, and turnaround times; conduct quality checks and provide feedback to ensure high performance.
• Collaborate with Billing, Coding, and Accounts Receivable teams to resolve posting issues and outstanding balances.
• Maintain compliance with payer guidelines, internal policies, and regulatory requirements, including HIPAA.
• Assist with reporting, audits, process improvements, and other related duties as assigned.
• Identify opportunities to improve workflow efficiencies, implement process enhancements, and ensure best practices within the team.

Qualifications:

• High school diploma or equivalent required; additional certification or relevant college education preferred
• Minimum of 23 years of payment posting experience in a healthcare or diagnostic laboratory setting
• Prior experience acting as a senior specialist, subject-matter expert, or team lead is strongly preferred
• Solid understanding of medical billing practices and payment workflows
• Proficiency in electronic billing systems and Microsoft Excel
• Strong attention to detail and accuracy in a fast-paced environment
• Excellent written and verbal communication skills
• Ability to work independently and lead a team effectively
• Strong organizational and time-management skills
• Working knowledge of HIPAA regulations and compliance requirements

Additional Details:

• Ideal start date:ASAP
• Schedule: Monday to Friday, 10:00 PM to 7:00 AM
• Work Location: Remote (PH)
• Job Type: Full-time
• Salary: Php 45,000-55,000 per month

Benefits:

• Paid leave: Sick, Paternity, Annual, and Public holidays
• Monetary compensation: 13th-month pay and overtime
• New hires begin as contractors for the first 6 months before being reviewed for direct employment

At RML, we care for our team members and their well-being. We are an equal opportunity employer and value diversity, striving to create an inclusive workplace for all. We encourage candidates of all backgrounds and experiences to apply.

Disclaimer:
All positions at RML require a background check during the onboarding process. Continued employment is dependent on the outcome of the background check.

RML does not partner with staffing agencies. Resumes submitted unsolicited by agencies will not be considered, and RML assumes no responsibility for fees incurred.

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