Discover your 100% YOU with MircoSourcing
Position: Patient Management Coordinator
Location: 1880 building Eastwood, Libis, Quezon City
Work setup & shift: Night Shift / Work From Home
Youu0027ll have:
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Key Responsibilities - AMT (Advanced Medical Therapy)Client Workflow Oversight
- Manage the end-to-end Advanced Medical Therapy client journey between NPs and studios.
- Ensure clients progress on time through intake, telemedicine, prescribing, and follow-ups.
- Serve as the primary operational hub for AMT client flow and coordination.
Airtable Tracking and Monthly Management
- Maintain, update, and regularly audit Airtable dashboards for all GLP clients.
- Track monthly prescription activity, program adjustments, survey completion, and follow-up requirements.
- Refresh dashboards to reflect operational or clinical updates as needed.
- Communicate, verify, and adjust medication tiers in POW based on NP direction or client status.
- Proactively identify and resolve data gaps before they impact patient care.
AMD Form Monitoring
- Monitor AMD daily for newly submitted forms, including HHF, consents, medical history, and labs.
- Ensure all documentation is accurately populated in each client chart.
- Flag missing, incomplete, or incorrect forms to studios for prompt resolution.
Calendly Appointment Pre-Check
- Review upcoming appointments to confirm all required AMD documentation is complete.
- Verify health history completion and required lab uploads.
- Reschedule, place on hold, or escalate appointments that do not meet pre-check requirements.
Studio and NP Communication Management
- Facilitate and manage communication between NPs and studios.
- Ensure NP guidance is communicated clearly and in a timely manner to studios.
- Keep NPs informed of studio-related issues, including missing documentation or client concerns.
- Track all open items through completion and closure.
Ship-to-Home Tracking Support
- Provide studios with tracking support for ship-to-home GLP clients.
- Manually monitor shipments from partner pharmacies (CSM).
- Assist studios in setting clear delivery expectations and troubleshooting shipping delays with clients.
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our companyu0027s strength lies in our peopleu0027s diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - itu0027s our commitment. Our way of life. Here, we donu0027t just accept your unique authentic self - we celebrate it, valuing every individualu0027s contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
.Terms & conditions apply
