We are looking for a results-driven and relationship-oriented
Partnership Management Officer to support the development, execution, and optimization of strategic partnerships aligned with the company's customer rewards and business growth objectives.
This role is ideal for someone with strong negotiation skills, analytical thinking, and a passion for building long-term business relationships that enhance customer experience and drive measurable results.
Responsibilities
- Identify and evaluate potential partners aligned with customer reward and engagement objectives
- Support the Department Head in negotiating partnership agreements to ensure mutual benefit and value creation
- Oversee the execution, compliance, and performance of partnership agreements
- Maintain strong working relationships with existing partners to ensure collaboration and sustained growth
- Collaborate with internal business and product units to align partnership strategies with overall business objectives
- Monitor and evaluate partnership effectiveness using data-driven insights
- Analyze market trends and customer preferences to identify new opportunities
- Recommend enhancements to partnership programs to improve engagement and satisfaction
- Document customer feedback and translate insights into actionable improvements
- Provide partnership-related support to internal stakeholders
- Prepare reports and updates on partnership performance
Qualifications
- Bachelor's degree in Business Administration, Marketing, Management, or any related field
- At least three (3) years of relevant experience in partnership management, account management, business development, or related roles
- Strong negotiation and relationship management skills
- Excellent analytical and problem-solving abilities
- Strong communication and interpersonal skills
- Highly organized with the ability to manage multiple stakeholders and priorities
