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MicroSourcing

Outbound Telesales Specialist

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Job Description

Discover your 100% YOU with MicroSourcing!

Position: Outbound Telesales Specialist

Location: Eastwood, Libis, Quezon City

Work setup & shift: Onsite | Dayshift

Why join MicroSourcing

You'll Have

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one plus dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
  • A Collaborative Spirit: Be part of a supportive team working closely with Telesales, Credit, and Customer Service Managers to maximize sales outcomes.
  • Work-Life Harmony: Experience a structured and engaging sales environment with clear KPIs and targets.
  • Career Growth: Develop your expertise in outbound sales, customer acquisition, and relationship management within a leading Australian fuel and convenience brand.
  • Inclusive Teamwork: Work in a collaborative environment that values initiative, professionalism, and high performance.

Your Role

As an Outbound Telesales Specialist - Card, you will:

  • Conduct outbound sales calls to designated geographical areas and industries to acquire new business.
  • Support sales growth during new-site openings through proactive outbound calls.
  • Send presentations and information to potential customers.
  • Meet or exceed daily and monthly sales targets and KPIs.
  • Achieve all call objective targets set in relation to outbound calls.
  • Log and manage all sales prospects into the CRM database at the point of contact.
  • Collaborate closely with Telesales, Credit, and Customer Service Managers to optimize sales outcomes.
  • Handle all customer interactions with a professional phone manner and focus on providing exceptional service.
  • Perform other duties as required to support the team and business objectives.

Non-negotiables

What You Need:

  • Exceptional phone manner and active listening skills.
  • Ability to meet daily call and acquisition targets.
  • Strong interpersonal, organizational, and time management skills.
  • Excellent written and verbal communication skills with high attention to detail.
  • Ability to handle difficult calls and escalate appropriately.

Preferred skills / expertise:

  • Computer literate with proficiency in MS Office Suite, including intermediate Excel skills.
  • Knowledge of ZOHO CRM (beneficial but not mandatory).
  • Previous experience in inside sales, outbound telesales, or customer acquisition roles.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We foster an inclusive culture that celebrates initiative, professionalism, and collaboration.

At MicroSourcing, equality is not just a principleit's how we work. We celebrate your impact, growth, and contribution to driving business success.

For more information, visit www.microsourcing.com

Terms & conditions apply.

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About Company

Job ID: 136923173

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