Order To Cash

Key Responsibilities

• Manage end-to-end order fulfillment, billing, and transaction processing.
• Process quotes, contracts, orders, and billing requests accurately.
• Maintain and update customer master data and transaction records.
• Ensure compliance with SLAs, business controls, and company policies.
• Support sales and operations with administrative and transaction-related activities.
• Monitor transactions, resolve issues, and support process improvements.
• Prepare reports and assist with audits as required.

Key Competencies

• Order Management & Fulfillment
• Customer Data Management
• Billing & Transaction Processing
• Attention to Detail
• Customer Focus
• Problem Solving
• Communication & Teamwork
• Time Management
• Process Compliance
• Adaptability & Continuous Improvement

Preferred Technical Skills

• Adobe Photoshop / Canva for basic image editing and visual content support.
• Power BI for reporting, dashboard creation, and data visualization.
• Power Automate for workflow automation and process optimization.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Adept at maintaining accurate customer records and utilizing SAP systems to drive operational health and billing accuracy.