General Summary
The Order Processing & Sales Administration Assistant is responsible for accurately processing and fulfilling orders from B2B & B2C digital platforms to support smooth sales operations. The role also assists the Sales Administration
Manage & broader team with sales support tasks projects, data management & process improvement initiatives.
Key Responsibilities
Order Processing:
- Process & invoice orders via NetSuite & online portals including:
- Spirits Of France (SOF)
- B2B Marketplace Platforms: ALM Connect, Paramount Marketplace & ILR Marketplace)
Product Maintenance & Data Management
- Support Product Catalogue submissions & maintenance across third party B2B platforms.
- Improve product information accuracy
- Develop customised reports to enhance catalogue management efficiency
- Assist the Sales Administration Manager in expanding our product range across marketplace channels.
Labels & Barcode Compliance
- Coordinate Container Deposit Scheme (CDS) barcode registrations
- Organise & book GS1 barcode testing as required
- Troubleshoot & manage CDS & GS1 compliance issues
Miscellaneous
- Complete ad hoc sales administration & data entry tasks as required.
- Assist with various sales administration projects
Essential Criterias
- Minimum 2 years experience of relevant professional experience or in a similar role.
- Exceptional accurate data entry & order processing skills
- Strong Microsoft Excel skills and comprehensive proficiency across the Microsoft Office Suite
- Advanced digital literacy & strong capability in using E-commerce & catalogue management platforms
- NetSuite & Shopify experience (advantageous but not required)
- High attention to detail & strong numerical accuracy
- Excellent communication & interpersonal skills
- Strong customer service skills
