Job Description
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Summary: As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will typically include collaborating with team members to troubleshoot software problems, analyzing system performance, and implementing solutions to enhance operational efficiency. You will also be responsible for ensuring that applications run smoothly and meet the needs of users, contributing to the overall success of the organization. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Analyze and troubleshoot application issues to ensure optimal performance. - Collaborate with cross-functional teams to implement effective solutions. - Document processes and solutions for future reference and training. - Provide support and guidance to junior team members as needed. Professional & Technical Skills: - Required Skill: Expert proficiency in Oracle Procedural Language Extensions to SQL (PLSQL). - Additional Must To Have Skills: Proficiency in Linux, Japanese Language. - Strong understanding of database management and optimization techniques. - Experience in application support and troubleshooting methodologies. - Familiarity with software development life cycle and agile methodologies. Additional Information: - The candidate should have minimum 1 year of experience in Oracle Procedural Language Extensions to SQL (PLSQL). - This position is based at our Manila office. Minimum 1 year(s) of experience is required
