About The Role
We are looking for an Operations Support Specialist to join our growing operations team and work closely with our STL/QA leadership. Ideal if you have at least 3 years of experience supporting day-to-day operations in detail-oriented environments.
This is a hands-on, individual contributor role focused on execution, learning processes deeply, and supporting operations rather than people management. The role is designed for someone who wants to build a strong understanding of how operations work end-to-end and become a trusted support across the team.
The first 3-4 months on the job will involve intensive training, including agent-level work, to fully understand our internal processes and business structure. Upon successful completion, you'll support and contribute to our data acquisition operations.
Requirements
Qualifications & Skills
- 3-5 years of experience in operations, QA, admin, or process-driven roles
- Strong English communication skills (written and verbal), with the ability to clearly explain work, document processes, and discuss QA-related findings
- Comfortable working with data, reports, and performance metrics
- Detail-oriented and execution-focused
- Based in the Philippines
Benefits
- PHP 40,000-45,000 monthly salary
- Fully remote setup
- Structured training and growth within operations
- Exposure to leadership and end-to-end business processes
