We are looking for an Operations Supervisor Financial Booking & Reconciliation to oversee transaction accuracy, reconciliation governance, and financial control processes within a structured operations environment.
What We're Looking For:
- Bachelor's degree in Accountancy, Finance, Business Administration, or a related field
- 58 years of experience in financial operations, booking, reconciliation, or shared services environments
- At least 23 years of experience supervising analysts handling booking or reconciliation work
- Handson experience working with reconciliation controls and financial accuracy requirements
- Strong understanding of process governance, makerchecker controls, and audit discipline
- Experience using financial, billing, or policy administration systems
- Advanced Microsoft Excel skills for reconciliation tracking, analysis, and reporting
- Familiarity with reconciliation tools, dashboards, or operational finance reporting
- Exposure to process automation or finance digitalization initiatives
- Strong attention to detail, analytical thinking, and a controloriented mindset
What You'll Do:
- Supervise daily financial transaction booking to ensure accuracy, completeness, and compliance with defined control standards
- Oversee booking activities related to new business, renewals, endorsements, adjustments, cancellations, and refunds
- Validate correct capture of premiums, commissions, taxes, fees, and net balances before posting
- Ensure transactions are accurately reflected across operational systems, policy administration systems, and finance ledgers
- Monitor booking backlogs, turnaround times, and exception queues, reviewing complex or highvalue transactions
- Supervise preparation and review of reconciliation schedules, including premium, bank, commission, suspense, refund, and systemtoledger reconciliations
- Investigate reconciliation breaks, monitor aging items, and ensure timely resolution prior to monthend close
- Enforce makerchecker controls, segregation of duties, documented signoffs, and auditready documentation
- Drive financefocused digitalization initiatives, including reconciliation dashboards, automated reports, and workflow improvements
- Lead and develop booking and reconciliation analysts through technical guidance, training, workload allocation, and performance management
