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Operations Supervisor (Cinema) - SM City Bacolod

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Job Description

The Operations Supervisor is responsible in the day-to-day cinema operations concerns through efficient property management, development, customer service, and marketing activities of the assigned area.

This will include but not limited to the following:

  • Monitor Personnel work assignment, attendance and appearance.
  • Provides reports required by management, including monitoring of hourly sales.
  • Review screening time schedule on L.E.D. Monitors and white board for ratings and admission prices.
  • Monitors cinema housekeeping, check facilities, including proper installation of standees, advertisements and posters.
  • Handle customer complaints on refund, transfer procedure, cinema rules and regulations.

Educational and Experience Requirements:

  • Candidate must be a graduate of any 4-year course
  • Must be willing to work on extended working hours, rest days and holidays.
  • Must be customer-service oriented, with supervisory experience in a similar or related job.

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Job ID: 144495879