Operations Supervisor

About Asia Cargo

Asia Cargo Container Line Inc. (ACCLI) is a leading logistics company offering end-to-end supply chain solutions such as freight forwarding, customs brokerage, warehousing, cold storage, and nationwide distribution. The company is trusted by the country's major corporations due to its focus on high-quality customer service, reliability, and innovation. ACCLI has built a strong network, with office branches in key cities nationwide, and provides world-class logistics services from its various departments: Sea Freight, Air Freight, Brokerage, Logistics Management, Distribution, and Warehousing.

By applying for this role, you are one step closer to joining a dynamic and growing company that strives to be at the forefront of supply chain and logistics. We are committed to growing together with our employees by offering meaningful opportunities for personal and professional development, as well as competitive benefits to cultivate a meaningful work environment.

Job Purpose

To monitor and keep track the daily performance across all Department, including operational policies, daily transactions, administrative tasks and ensure that all compliance are monitored and applied to a cost-effective output.

Job Description

• Supervise day-to-day transactions to ensure the Operations is running efficiently and meets the expectations and needs of Client and Management.
• Monitor the efficiency of the Operations and apply methods to improve processes, such as customer service, internal controls and cost-effective execution of results.
• Continuous training and developing staffs to improve their performance and ensure adherence to company policies and procedures.
• Evaluating the performance of the team member, report positive and/or negative feedback, address any shortcomings and identify opportunities for possible improvement.
• Analyze business requirements and customer needs and delegate day-to-day tasks to achieve operational objectives
• Monitor and analyze key performance metrics to identify areas for improvement and implement changes as needed.
• Collaborate with Department and Disciplines for strategic planning and goal-settings.
• Nurture positive relationships with other Disciplines and provide customer service as needed.
• Perform other tasks that may be assigned from time to time.
  
  

JOB DIMENSIONS

Core Competencies

• Focuses self and the organization to achieve targets and advantage aligned with business goals.
  
  

Values And Virtues

• Systems Enhancement and Continual Improvement
• Demonstrates a clear understanding of the organization's strengths, weaknesses, opportunities, risks and threats.
  
  

Qualifications

Education:

• Bachelor's degree in Business Administration, Logistics, Supply Chain or equivalent with diploma
  
  

Experience

• Preferably minimum 1 Year working experience on Warehousing and Logistics Services.
  
  

Company Benefits

• Competitive Salary.
• Health Insurance Plan or HMO.
• Group Accident Insurance.
• Yearly Performance Increase.
• Promotional/Merit Incentives.
• Company Phone with Mobile Data.
• Internal and External Training.
• Shuttle Service