Operations Management: Oversee the entire operations of the company, including Sales and Distributions.
Team Leadership: Manage a team of Sales Executives, Store Merchandisers, and other staff, fostering a positive and productive environment.
Project Coordination: Coordinate with the project management team to ensure timely and within-budget completion of projects.
Quality Control: Implement and maintain quality control processes to ensure high standards of workmanship and customer satisfaction.
Inventory Management: Oversee inventory levels, ensuring adequate supply of materials and equipment for ongoing and upcoming projects.
Safety Compliance: Ensure all operations comply with safety regulations and industry standards, conducting regular safety audits and training sessions.
Customer Service: Address and resolve customer inquiries and complaints, maintaining high customer satisfaction.
Vendor Management: Negotiate with suppliers and vendors to ensure cost-effective procurement of materials and services.
Reporting Analysis: Prepare regular reports on operational performance, identifying areas for improvement, and implementing corrective actions.
Skills And Qualifications
Proven work experience as an operations manager or similar role
Experience in the electronics, hardware, and the like is a plus
Knowledge of organizational effectiveness and operations management
Experience budgeting and forecasting
Familiarity with business and financial principles
