Operations Lead

Role Description The Operations Lead is a full-time, on-site role based in Metro Manila. This role is responsible for overseeing day-to-day operations, coordinating internal workflows, and ensuring efficient delivery of consulting services to startup clients. The Operations Lead will manage project timelines, allocate resources, track key operational metrics, and support process improvement initiatives. Daily responsibilities include collaborating with consultants and leadership, maintaining documentation and reporting, optimizing tools and systems, and helping standardize operational best practices. The role also involves supporting hiring and onboarding activities, monitoring budget and expenses related to operations, and contributing to strategic planning for growth and scalability.

Qualifications

• Strong operations management skills, including process design, workflow optimization, and project coordination.
• Experience with data analysis, reporting, and use of productivity tools or project management software.
• Ability to collaborate with cross-functional teams, communicate clearly with stakeholders, and build trusted working relationships.
• Comfort with working in fast-paced startup or consulting environments, with strong problem-solving and decision-making skills.
• Bachelor's degree in Business, Operations Management, Industrial Engineering, or a related field, or equivalent practical experience.
• Prior experience in operations, consulting, or startup roles is highly beneficial.
• Strong organizational skills, attention to detail, and ability to manage multiple concurrent initiatives.
• Willingness to work on-site in Metro Manila and maintain a full-time schedule.