Discover your 100% YOU with MicroSourcing!
Position: Operations Coordinator
Work setup: Onsite | Day shift
Location: Eastwood, Quezon City
Why join MicroSourcing
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
About The Role
As an Operations Coordinator, you'll play a critical role in ensuring the smooth day-to-day functioning of our National Operations Centre. Working closely with operational leads and field teams, you will coordinate resources, manage communications, and help solve real-time logistical challenges. The primary responsibility of the Operations Coordinator is to support our National Operations with maintenance, management and coordination of personnel availability and readiness in conjunction with client requirements. In addition, the Operations Coordinator will provide administration and logistics support and maintain resources scheduling, licensing and compliance requirements.
Skills & Experience
To be considered for placement you will need to have the following skills/traits:
- Experience in operations, scheduling, or coordination roles in the Security Industry.
- Ability to work on a rotating roster.
- Experience in a high-volume call/Operations Centre environment would be highly desirable.
- Demonstrable computer literacy skills.
- Strong verbal communication skills, including high levels of customer service and conflict resolution skills.
- Strong written communication skills, including incident report writing.
- Ability to multitask and work autonomously in high paced team environment
- Strong negotiation skills with the ability to think laterally and solve problems
- Possess a professional and courteous phone manner
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
