Operations Coordinator / Manager (Remote- USA)

WHO WE ARE

High Rise Financial is a fast-growing financial and medical liens company. We have two service offerings:

• Plaintiff Cash Funding: We provide money upfront to clients who are hurt due to an accident, instead of having to wait for their legal case to settle. We take pride in helping our community by keeping our injured clients financially afloat during difficult times due to an accident that was not their fault.
• Doctors and Surgery Centers on Lien: We have a network of doctors, surgery centers and hospitals that treat personal injury victims on lien. We provide funding for surgery centers and hospital fees. We also assist with doctor scheduling and coordinating client medical care.

We are quickly becoming a leader in the space known for our high ethical standards, clearly defined terms, and fair repayment for personal injury victims. High Rise Financial provides law firms with a trusted source to refer their clients and buy them time to get the award amounts their clients deserve.

Don't take our word for it. Check out our Google and Yelp reviews and come be a part of our winning team!

REMOTE POSITION & HOURS

This is a remote position, where you would be living and working outside the United States from your own home. We offer training for all our job duties. You will not be an employee of High Rise Financial as you will be living and working in your native country, outside of the United States.

Hours: TBD

Days per week: Monday – Friday (USA calendar)

WHAT YOU'LL DO

We are seeking a highly adaptable Operations Coordinator / Manager who thrives in a fast-paced and evolving environment. This role is ideal for someone who is a quick learner, resourceful problem-solver, and operationally minded professional who can help support and improve day-to-day business operations. Someone who has demonstrated ownership of operational responsibilities, successfully navigated changing priorities, and contributed to improving processes within a dynamic work environment.

The right candidate is proactive, organized, and comfortable stepping into different operational needs as the company continues to grow.

Operations Coordinator / Manager, your duties will include:

• Coordinate and support daily operational activities across departments to ensure smooth workflow and execution.
• Assist leadership with operational planning, reporting, and process improvements.
• Identify inefficiencies and recommend practical solutions to improve productivity and operational performance.
• Support cross-functional collaboration between internal teams to ensure alignment and timely completion of initiatives.
• Monitor operational metrics and provide regular status updates to leadership.
• Adapt quickly to shifting priorities and help implement new processes, tools, or workflows as the organization evolves.
• Assist in managing operational projects, ensuring timelines and deliverables are met.
• Document operational procedures and help standardize processes as the company scales.

WHAT YOU'LL NEED

• Have managed at least 10 employees or more employees in a previous operations role
• End-to-end people management experience, including hiring, onboarding, training, performance management, and employee separations.
• Proven ability to thrive in high-pressure environments with tight deadlines
• Strong attention to detail is essential
• Proficiency with technology is a plus
• Excellent verbal and written communication skills in English is required, must be fluent and clear
• Have a quiet place at home to work in
• Consistent and reliable internet access
• Your personal computer (with a camera)
• A bank account or payment method that accepts international wire payments

BENEFITS

• Competitive Compensation (Our recruiters will reach out to you to discuss your hourly pay requirements in your local currency)
• Fast-growing company with room for growth
• 7 paid holidays off a year
• Paid time off starts accruing immediately
• Work from home – enjoy your own space!

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