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Metacom Careers

Online Customer Service Representative

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  • Posted 18 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

  • Assist customers with inquiries via chat, email, and phone.
  • Provide accurate information regarding products and services.
  • Resolve customer complaints and issues with professionalism.
  • Document customer interactions and feedback for quality assurance.
  • Collaborate with team members to enhance customer service processes.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field or equivalent experience.
  • Experience Level: 02 years of experience in customer service preferred.
  • Skills and Competencies: Strong communication skills and customer-oriented attitude.
  • Qualities and Traits: Ability to work in a team and remain calm under pressure.
  • Responsibilities and Duties: Familiarity with customer service software and tools is a plus.
  • Working Conditions: Must be able to work flexible hours, including weekends.

More Info

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About Company

Job ID: 136697553