Onboarding Associate Manager

3-5 Years

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Early Applicant

Job Description

Lead and motivate a team of field onboarding agents
Set clear performance expectations and provide regular feedback and coaching
Develop and optimize the field onboarding process to ensure efficiency and compliance
Ensure a seamless and positive onboarding experience for all new drivers
Monitor key performance indicators (KPIs) related to onboarding, such as time to activation and conversion rates
Collaborate with the recruitment team to identify and attract qualified driver candidates
Implement effective recruitment strategies to meet hiring targets
Screen and interview potential drivers to assess their suitability
Oversee the verification of driver documents, including licenses, permits, and medical certificates
Ensure compliance with all regulatory requirements
Develop and conduct training programs to equip new drivers with the necessary knowledge and skills
Ensure that drivers understand the platform's features and guidelines
Adhere to company policy and procedures
Achieve or exceed targets and other key objectives assigned by your Immediate Supervisor
Participate in ongoing training and development programs
Accept other associated responsibilities and projects as the need arises

Requirements

Bachelor's degree in Business Administration, Human Resources, or a related field
3+ years of experience in recruitment, onboarding, or a related field
Proficiency in applicant tracking systems and HR software
Strong leadership and team management skills
Excellent communication and interpersonal skills
Strong organizational and time-management skills
Attention to detail
Problem-solving and decision-making abilities

Benefits

Why join Angkas