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flatworld philippines

Onboarding and Compliance Specialist (US Client)

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  • Posted 12 hours ago
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Job Description

Job Overview

The Junior Onboarding Lead supports the full onboarding process of newly hired parttime tutors while also managing an individual caseload. This role ensures that requirements are completed accurately and on time, maintains documentation quality, and provides daily guidance to the onboarding team to ensure consistency across processes. You will use Google Workspace tools to track progress, resolve discrepancies, and maintain precise records that enable tutors to begin their roles smoothly and compliantly.

Salary

  • Php23,000.00 monthly salary package (this excludes perfect attendance bonus of Php1,000.00, night differentials, potential account specific incentives, etc.)
  • Performance Based Incentives

Perks

  • Free daily meals
  • Wellness programs
  • Paid time off
  • Continuous professional development
  • Office locations: KSS Building, Buhangin & Aeon Towers, Bajada, Davao City

Key Responsibilities

  • Manage endtoend onboarding for parttime tutors
  • Maintain accurate trackers, documents, and reports using Google Sheets/Docs
  • Audit and crosscheck documentation to ensure compliance
  • Provide daytoday coaching and support to onboarding team members
  • Coordinate with internal stakeholders to resolve blockers and meet SLAs
  • Surface risks early, escalate when necessary, and implement improved SOPs
  • Track onboarding metrics and deliver updates to leadership

Work Schedule

  • Graveyard Shift (PH)

Ideal Candidate

  • Bachelor's degree
  • Experience in onboarding, HR, compliance, operations, or admin support
  • Strong attention to detail and accuracy in documentation
  • Proficient in Google Workspace (Sheets, Docs)
  • Excellent written and verbal English communication skills
  • Able to manage multiple priorities in a fastpaced environment
  • Maintains confidentiality and handles sensitive information appropriately
  • Preferred: Experience with ATS tools such as Paycor
  • Preferred: Experience guiding or coaching teammates

More Info

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About Company

Job ID: 144957623