Officer - Business Development - Commercial- Inside Sales

About the Role

The Officer Business Devevlopment- Commercial - Inside Sales functions as a critical link between marketing, business development, and operations, driving new customer acquisition through outbound calling, digital prospecting, and lead qualification. The position works in a fast-paced, target-oriented commercial environment, supporting the Business Development team in the execution of sales campaigns, preparation of proposals, and coordination of client meetings.

This role requires strong communication, data management, and coordination skills, as it combines inside sales execution with business development support, ensuring smooth lead handovers and high conversion rates.

Key Accountabilities

• Generates and qualify leads through calls, emails, and digital platforms to build a strong sales pipeline.
• Conducts tele-sales and follow-up campaigns to identify potential customers and schedule appointments for Business Development executives.
• Manages and update Customer Relations Management databases (Salesforce/HubSpot) to ensure accurate tracking of leads, contacts, and opportunities.
• Supports the Business Development team in preparing commercial proposals, quotations, and client presentations.
• Coordinates with Pricing and Operations teams to gather inputs for customized client solutions.
• Participates in marketing campaigns and trade outreach to promote DP World's integrated logistics offerings.
• Generate and analyze sales performance reports and lead conversion metrics.
• Supports request for proposal/ quotation submission processes by ensuring documentation completeness and timely follow-up.
• Collaborates with Business Development and Key Account teams to ensure smooth lead-to-client transition and onboarding.
• Ensure compliance with commercial governance, data integrity, and confidentiality standards.

Qualifications, Skills and Experience:

• Bachelor's degree in Business, Marketing, Supply Chain, or Communications.
• 24 years of experience in inside sales, tele-sales, or lead generation preferably within logistics, freight forwarding, or supply chain
• Proficient in MS Office
• Training or certification in Sales, Customer Relationship Management, or Digital Marketing preferred.
• Excellent written and verbal communication skills in English;

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 115,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer's door.

In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.

WE MAKE TRADE FLOW

Disclaimer:

There may be fraudulent job offers and recruitment schemes on social media and job boards or communicated by unsolicited emails. DP World will never request any payment or sensitive financial information from job applicants. To explore genuine career opportunities with DP World, please apply only through our official careers page or trusted platforms like LinkedIn, where we are a verified employer.

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