About the Role
The Office Manager / Receptionist is responsible for ensuring the smooth day-to-day operations of the office while serving as the first point of contact for visitors and supporting administrative and facilities-related needs. This role helps maintain an organized, efficient, and professional workplace environment.
Responsibilities
Front Desk & Visitor Management
- Welcome and assist visitors, clients, and partners in a professional manner
- Manage visitor logs and coordinate access as needed
- Receive and coordinate occasional deliveries and document routing
Office Management & Administration
- Oversee daily office operations and ensure facilities are well-maintained
- Manage office and pantry supplies inventory and replenishment
- Coordinate with building administration and vendors for facility-related concerns
- Support workspace organization and seating arrangements
Meeting Room & Event Coordination
- Manage reservation and scheduling of meeting rooms
- Ensure meeting rooms are prepared and properly set up
- Coordinate logistics for internal meetings and small events as needed
Facilities & Personnel Oversight
- Oversee and manage housekeeping personnel to ensure cleanliness and upkeep of office spaces
- Oversee and manage security personnel to ensure safety protocols are consistently followed
- Ensure proper scheduling, coverage, and day-to-day supervision of housekeeping and security staff
- Address facility-related concerns and coordinate timely resolution with relevant vendors or building administration
IT & Workplace Support (Light Coordination)
- Provide basic assistance for visitor Wi-Fi access and meeting room connectivity
- Coordinate with IT support for network, access, and connectivity-related requests
- Help troubleshoot basic meeting room or connectivity issues and escalate as needed
Administrative Support
- Provide general administrative support to teams as needed
- Support onboarding logistics for new hires (workspace, access, etc.)
- Maintain office directories and basic administrative records
Qualifications
- Bachelor's degree in Business Administration or related field (preferred)
- 2–4 years of experience in office administration, receptionist, or facilities support
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Proficiency in MS Office / Google Workspace
- Professional and service-oriented
Preferred Skills
- Service-oriented mindset
- Strong coordination and follow-through
- Attention to detail
- Proactive and resourceful
- Professional presence and communication
