Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your Role And Responsibilities
A Business Insights Specialist responsible for turning data into actionable insights that drive strategic business decisions. You will work closely with cross-functional teams to identify trends, analyze business performance, and support the company's growth objectives through data-driven recommendations.
Responsibilities
- Data Analysis and Reporting
- Analyze large datasets to identify key business trends and patterns.
- Develop and maintain dashboards and reports to monitor business performance.
- Troubleshoot and resolve issues related to data accuracy, inconsistencies, and report generation to ensure reliable and high-quality outputs.
- Present insights and recommendations to stakeholders in a clear and actionable manner.
- Automation
- Design and implement automation solutions using VBA, Power Automate, and other relevant tools to streamline workflows and improve efficiency.
- Develop macros and scripts to automate repetitive data analysis and reporting tasks.
- Monitor and maintain automation processes to ensure accuracy, reliability, and effectiveness.
- Collaborate with stakeholders to identify opportunities for automation and recommend suitable tools and approaches.
- Project Management and Continuous Improvement Initiatives
- Identify gaps in the process and drive and/or participate in continuous improvement initiatives by leveraging business operations and recruitment expertise.
- Assist the account team in communications, customer interactions, business development, and provide insights to maximize success in these interactions.
Required Technical And Professional Expertise
- At least 2 years experience as a Business Analyst, Reporting Specialist, Business Operations Specialist, or 3 years experience in Recruitment.
- At least 4 years experience with MS Office, MS Access, PowerPoint, and Excel, including the ability to work with pivot tables, manipulate data, and format data.
- Fluency in English
Preferred Technical And Professional Experience
- At least 3 years experience in all facets of the business development process, which includes financial, industry insights and consultative selling skills that can be applied to opportunities across the business unit.
- At least 1 year of database development or administration experience
- At least 1 year of Visual Basic experience
- Familiarity with PowerBI, Power Query, Power Automate and other automation tools
- BA/BS
