Job Overview
The Office Manager serves as the central operational link between multi-vertical teams based in the Philippines and the Leadership Team. This role is critical in ensuring a professional, efficient, and high-performing work environment by providing comprehensive administrative, coordination, and operational support.
As a trusted partner to leadership, the Office Manager plans, coordinates, and executes initiatives within scope while continuously improving internal processes. Acting as a key ambassador of the organization, this role promotes company values and helps position the business as an employer of choice.
Key Responsibilities
- Monitor, implement, and enforce office policies and procedures to ensure compliance and consistency
- Serve as the primary liaison with IT for hardware requests, system access, and technical issues
- Welcome and assist all office visitors, ensuring a professional and positive first impression
- Provide day-to-day operational and administrative support to the Leadership Team to enable efficient achievement of company goals
- Act as the first point of contact between the Leadership Team and internal teams, partners, suppliers, and agencies
- Build strong working relationships and establish clear communication channels and processes
- Maintain, refine, and streamline internal workflows by coordinating internal and external resources
- Support internal communications by liaising with employees and stakeholders across projects and initiatives
- Plan and prioritize work to ensure leadership priorities are met, organizational objectives are achieved, and best practices are upheld
Experience & Skills Required
- Minimum of 5 years supervisory or managerial experience
- Prior experience working within the healthcare industry
- Proficiency in Microsoft Office and other relevant IT systems
- Ability to work independently while collaborating effectively within a broader team
- Strong communication skills when engaging with customers, patients, employees, and external stakeholders
- Experience working with multi-skilled, multidisciplinary teams
- Excellent time management, organizational, and coordination skills
- High level of professionalism, discretion, and attention to detail
