Summary:
As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will be filled with dynamic problem-solving, collaborating with team members, and ensuring the smooth operation of software applications. You will also have the opportunity to contribute to discussions and share your insights, making a meaningful impact on the overall efficiency of the systems you support.
Roles & Responsibilities:
- Expected to perform independently and become an SME
- Required active participation and contribution in team discussions
- Contribute to providing solutions to work-related problems
- Analyze and troubleshoot software issues to ensure optimal performance
- Collaborate with cross-functional teams to enhance system functionality
- Document findings and solutions to improve future troubleshooting efforts
- Provide training and support to team members on best practices
Professional & Technical Skills:
- Minimum of 3 years of experience in Node.js
- Strong understanding of asynchronous programming and event-driven architecture
- Experience with RESTful API design and development
- Familiarity with database management systems such as MongoDB or MySQL
- Knowledge of version control systems, particularly Git
- Experience with testing frameworks and methodologies
