Talent500 is hiring for one of its clients.
About Visy:
Visy is dedicated to making serious progress in sustainable packaging, recycling, remanufacturing and logistics. They have more than 150 operations – predominantly in Australia and New Zealand – with a team of 7,000 people. Visy love solving the problems that make an impact and grow their business, such as taking recyclable material and re-making it into new products that you know and love.
Visy has partnered with ANSR to establish a global center of excellence for Visy in Philippines. You will be employed by ANSR as you begin your journey with us.
About Visy Philippines:
Visy, a global leader in sustainable packaging and the largest manufacturer of food and beverage packaging in Australia and New Zealand, is establishing its capability hub, in Manila. We have partnered with ANSR to establish a global center of excellence for Visy in Philippines. You will be employed by ANSR, who shall be your employer of record, and you shall be assigned to work exclusively for Visy.
Position summary:
The Network Engineer is responsible for supporting, maintaining, and improving Visy's global network infrastructure. The role ensures the reliability, performance and security of network services across enterprise, manufacturing and remote locations. Working within the Network Operations team, the role provides operational support across LAN, WAN, wireless, SD-WAN and network security technologies. The Network Engineer manages incidents, problems and changes, coordinates with internal stakeholders and external service providers, and contributes to continuous improvement initiatives that enhance service reliability and operational efficiency. The role participates in a rotating on-call roster and provides after-hours support as required.
Key responsibilities:
What are the primary responsibilities of the role:
Safety:
- Maintain a safe working environment for employees, contractors and visitors.
- Identify and escalate safety risks within the technology environment.
- Follow Visy safety policies, procedures and standards.
- Demonstrate safe behaviours in all work activities.
Network Operations:
- Monitor, support and maintain enterprise network infrastructure across LAN, WAN, wireless, SD WAN, internet and remote access infrastructure.
- Support network security technologies including firewalls and secure connectivity services.
- Maintain core network services including DNS, DHCP and IP address management. XXXXXX – Network Engineer, IDT 18 August 2026 Page 2 of 5
- Ensure network services remain reliable, secure and aligned with business requirements.
- Participate in on-call support and major incident response activities.
Incident, Problem and Change Management:
- Manage network incidents, requests and operational changes through to resolution.
- Perform technical troubleshooting and root cause analysis for recurring or complex issues.
- Implement corrective and preventative actions to improve service reliability.
- Ensure all work is completed in accordance with change management and operational processes.
Monitoring and Service Improvement:
- Proactively monitor network performance, capacity and availability using enterprise monitoring tools.
- Identify opportunities to improve network resilience, observability and operational efficiency.
- Support automation and standardization initiatives that reduce risk and manual effort.
- Contribute to continual service improvement across the network environment.
Vendor and Stakeholder Management:
- Coordinate with telecommunications providers, technology vendors and support partners to resolve service issues.
- Provide technical guidance and support to local site contacts and field service personnel.
- Maintain effective communication with stakeholders during incidents, service outages and planned changes.
- Develop strong working relationships with business and technology teams.
Documentation and Knowledge Management:
- Maintain accurate network documentation, diagrams, standards and operational procedures.
- Ensure configuration records and support documentation remain current.
- Share knowledge and support capability development across the team.
- Contribute to the establishment of consistent operational practices and support processes.
Key challenges:
- Supporting a complex and geographically dispersed global network environment.
- Maintaining service reliability while managing competing operational priorities.
- Balancing business requirements, security standards and operational risk.
- Adapting to evolving technologies and changing business needs.
Key relationships:
- Primary functional peers/manager: Network Operations Manager
Key requirements:
Mandatory:
- Bachelor's degree in information technology, Computer Science, Engineering, or a related discipline, or equivalent practical experience.
- Minimum 3 years experience in network engineering, network operations, or infrastructure support within a medium to large enterprise environment.
- Experience supporting enterprise network technologies, including routing, switching, wireless networking, WAN, SD-WAN and remote access solutions.
- Demonstrated experience troubleshooting and resolving complex network incidents and performance issues.
- Experience working within incident, problem and change management processes.
- Strong communication and documentation skills, with the ability to work effectively with technical and non-technical stakeholders.
- Willingness to participate in an on-call roster and provide after-hours support when required.
Desirable:
- Experience supporting Fortinet, Palo Alto, Cisco Catalyst or Meraki technologies.
- Exposure to cloud networking in Azure, AWS or Google Cloud environments.
- Experience with network monitoring, automation or configuration management tools.
- Industry certifications such as CCNA, CCNP, Fortinet NSE, CompTIA Security+, or equivalent.
Skills:
- Strong understanding of enterprise networking concepts, protocols and technologies.
- Effective analytical and problem-solving skills with the ability to identify root causes and implement practical solutions.
- Ability to manage competing priorities in a fast-paced operational environment.
- Strong stakeholder engagement and customer service skills.
- Ability to work independently and collaboratively within a team.
- Commitment to continuous improvement, operational excellence and knowledge sharing.
- Strong written and verbal communication skills.
