IT Infrastructure and Network Engineer

Qualifications:

• A bachelor's degree in computer science, information technology, engineering, or a related field.
• Several years of experience in IT infrastructure, cloud services, and network engineering.
• Years of experience in managing both cloud-based and on-premises IT infrastructure.
• Experience with implementing and managing service resiliency in a complex IT environment.
• Proven track record of maintaining service resiliency in a hybrid IT environment.
• Flexibility to adapt to changing business needs and technology landscapes.

Skills:

• In-depth knowledge of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and on-premises infrastructure.
• Expertise in network design, implementation, and troubleshooting.
• Experience with virtualization technologies and container orchestration (e.g., VMware, Docker, Kubernetes).
• Proficiency in network architecture, protocols, and security.
• Strong understanding of disaster recovery and business continuity planning/principles.
• Ability to analyze and troubleshoot complex systems and resolve issues under pressure.
• Familiarity with monitoring and logging tools
• Proficiency in infrastructure automation and configuration management tools.
• Scripting skills for automation purposes (e.g., Python, PowerShell).
• Excellent verbal and written communication skills, with the ability to work effectively with both technical and non-technical stakeholders.

Responsibilities:

• Design and Implementation of Resilient Infrastructure:
• Design and deploy highly available, scalable, and secure infrastructure solutions across cloud and on-premises environments.
• Implement redundancy, load balancing, and failover mechanisms to ensure service continuity.
• Develop and maintain network architecture that supports both cloud-based and on-premises systems, optimizing for performance and resiliency.
• Service Resiliency and Disaster Recovery Planning:
• Develop, implement, and test disaster recovery plans to ensure minimal downtime and data loss during incidents.
• Conduct regular assessments of infrastructure and network vulnerabilities and develop strategies to mitigate risks.
• Collaborate with business continuity teams to align IT infrastructure with organizational resiliency goals.
• Monitoring and Incident Management:
• Implement and manage monitoring tools to proactively detect and respond to infrastructure and network issues.
• Lead incident response efforts, including root cause analysis, remediation, and post-incident reviews.
• Continuously improve monitoring and incident management processes to reduce response times and enhance service resiliency.
• Security and Compliance:
• Ensure that all infrastructure and network configurations comply with security policies and industry regulations.
• Implement security best practices, including firewalls, encryption, and access controls, to protect critical systems.
• Conduct regular security audits and work with security teams to address vulnerabilities.
• Automation and Continuous Improvement:
• Develop and implement automation scripts and tools to streamline infrastructure management and reduce manual intervention.
• Identify and implement continuous improvement initiatives to enhance infrastructure performance, reliability, and efficiency.
• Stay updated on industry trends and emerging technologies and recommend upgrades or new solutions to enhance service resiliency.
• Collaboration and Documentation:
• Work closely with cross-functional teams, including DevOps, IT operations, and application teams, to ensure seamless integration and operation of infrastructure components.
• Maintain comprehensive documentation of infrastructure designs, configurations, disaster recovery plans, and incident response procedures.
• Provide training and guidance to other IT staff on best practices for maintaining service resiliency.
• Technology Research:
• Stay informed about new technologies and industry best practices to enhance the resiliency and efficiency of IT services.