Management and support of Probe's global enterprise network
Initiate, scope and lead network changes required for corrective and reactive maintenance
Ability to clearly highlight risks associated with network changes and identify steps to mitigate those risks
Participate in an after hours on-call roster for supporting faults and any other critical business requirements
Participate in weekly team meetings and contribute to overall team learnings
Escalation point for NOC/Service Desk/EUC, other junior engineers in the network team and ability to manage network related incidents end-to-end
Raise faults with third party providers and pursue through to resolution
Schedule and execute quarterly patch management of network devices
Participate in reviewing and approval of proposed network designs, ensuring they align to Probe's strategic direction, network standards
Ensure systems and network security is maintained as defined by Probe Security Policies issued from time to time
Required to meet Customer and Business deadlines and be accountable and take ownership
Comply with and execute other duties and responsibilities as deemed necessary by management
Ensure you do not discriminate against, harass or bully co-workers, prospective co-workers, Probe sub-contractors, visitors, clients or customers and ensure you treat people with fairness and respect in the performance of your duties.
Ensure all Probe policies, including Business Management System and Security policies and procedures are adhered to.
Ensure Occupational Health and Safety policies and procedures are adhered to.
Key Skills And Personality Traits
Solid experience in enterprise routing and switching
Solid working knowledge of network protocols comprising of TCP/IP, BGP, OSFP, HSRP and IPSEC
Solid network troubleshooting, consulting, design and implementation skills
Knowledge around Security (Firewalls). Experience preferred
Sound knowledge of Security technical protocols, policies and process (VPN's, ACL's, IPSEC)
Experience working with carriers will be highly regarded
Proven project coordination skills
Ability to resolve problems professionally and systematically in highly stressful environments
Ability to document solutions, systems and changes
Ability to plan and prioritize own workload according to the business requirements
Qualifications And Typical Experience
4 to 5 years of experience working as a Network Engineer
Bachelors or Masters in IT/Networking/Telecommunications Engineering
Experience in a multi-vendor environment
Experience with zscaler and SDWAN (ZIA/ZPA) highly regarded
