Is this your next challenge as a Network Engineer
The challenge is to:
The Network Engineer will be responsible for supporting and troubleshooting network infrastructure, ensuring the stability and performance of enterprise-level networks. This role requires in-depth knowledge of networking protocols, hardware, and software, as well as the ability to troubleshoot and resolve network issues efficiently. The ideal candidate will have a background and experience in network operations and knowledgeable of network technologies. Workload will be 70% operations and 30% project.
Key Responsibilities:
- Provide L2 support for network-related issues escalated from L1, performing detailed analysis, troubleshooting, and resolution.
- Escalate unresolved or complex issues to senior engineers and managed service/vendor, ensuring timely resolution within defined SLAs.
- Maintain on-call support for critical incidents, ensuring high availability of network services and timely restoration during outages.
- Assist with configuration, installation, and lifecycle maintenance of network hardware/software (routers, switches, firewalls, VPNs, Wireless Controllers, etc.).
- Perform routine health checks, monitoring, and patch/firmware upgrades to ensure network stability and compliance.
- Respond to incidents and outages, conduct root cause analysis, and implement corrective/preventative measures.
- Document network configurations, troubleshooting steps, and maintain operational runbooks.
- Collaborate with server infra, security, and managed service/vendor teams to ensure seamless network operations and support change management.
- Monitor network alerts and respond promptly to capacity, security, and performance events.
Do you have experience as a Network Engineer
Skills and Qualifications:
- Bachelor's degree in Computer Science, Information Technology or related field.
- 3-5 years of experience in network engineering or network support, particularly in an L2 role.
- Strong understanding of IP protocols (TCP/IP, DNS, DHCP, etc.) and routing & switching concepts (OSPF, BGP, VLANs, Spanning Tree, etc.).
- Knowledgeable of network security technologies including firewalls, IDS/IPS, and VPN appliances.
- In-depth knowledge of LAN/WAN, VPN, wireless and remote access technologies.
- Hands-on experience with Cisco, Huawei, Aruba, or other enterprise-grade networking hardware.
- Experience with network monitoring tools such as SolarWinds, CheckMK, Nagios or PRTG.
- Strong analytical and problem-solving skills, with the ability to quickly troubleshoot and resolve network issues.
- Strong communication and interpersonal skills.
- Cisco CCNA or equivalent certification required; CCNP or similar higher-level certifications is preferred.
Desirable Qualifications:
- Experience with cloud networking (AWS, Azure, GCP) and hybrid cloud environments.
- Scripting or automation knowledge (Python, Ansible) is a plus.
- Knowledge of network performance optimization techniques, including QoS, bandwidth management, and link aggregation.
- Familiarity with Wi-Fi technologies and trou
If you have the right skills and experience, this is an opportunity to build your career with Pan Asia's leading retailer.
DFI Retail Group is an equal opportunity employer and responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collection
process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.
To find out more about Our Businesses and Our People, please visit our website: https://www.DFIretailgroup.com
Issued by The Dairy Farm Company, Limited
