IT Technical Support

Job Description

Responsible for implementing and maintaining the network infrastructure in ways that optimize its performance for internal & external clients.

• Sustains a well functioning and reliable network system.
• Designs & develops scalable & maintainable network architecture that meets business objectives and Service Level Agreement .
• Executes project management activities for pre-sales, project implementation and after sales services.
  
  

Qualifications

• Bachelor's Degree in Computer Engineering, Information Technology or equivalent
• At least three (3) years working experience in IT Network System
• Can configure, install Network cabling and devices like routers, switches, firewall, load balancer, VPN, operating system
• Able to upgrade service pack, patches, hot fixes and security configurations
• Has the ability to understand project plans, designs and diagrams
• With deep understanding of network and communication protocols
• With hands on experience in monitoring, network diagnosis and network analytic tools
  
  

For Associate IT Support Engineer

• Bachelor's Degree in Computer Engineering, Information Technology or equivalent
• One (1) to two (2) years working experience with IT Network System
• Can configure, install Network cabling and devices like routers, switches, firewall, load balancer, VPN, operating system
• Able to upgrade service pack, patches, hot fixes and security
  
  

Job Summary

Responsible for implementing and maintaining the network infrastructure in ways that optimize its performance for internal & external clients.

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