As our Operational Menu Planner, you will be the engine room of the HelloFresh Ireland Product team, directly driving our mission to scale menu variety and enhance customer choice. You will step into a fast-paced environment where your work ensures the reliability and excellence of every meal kit we deliver. Your unique challenge will be navigating the complexity of the Irish market, balancing multiple optimization criteria to build menus that our customers love. By mastering our internal tools and solving intricate planning puzzles, you will play a crucial role in the day-to-day operations and the long-term growth of our local product offering.
What you'll do: The Recipe
- Own the Product Execution Framework: Ensure all menus are planned and finalized according to the Product and Culinary strategy, selecting the best possible recipes while adhering to operational constraints.
- Manage Operational Tasks: Run internal systems and solutions to support the creation of the most optimized menus, troubleshooting tool errors with speed and agility.
- Drive Value Engineering: Track menu costs at all stages of planning and execute initiatives to ensure we meet relevant cost, performance, and variety KPIs.
- Collaborate Cross-Functionally: Work closely with the Culinary and Supply Chain (SCO) teams to solve operational or supply challenges on upcoming menus.
- Optimize for the Customer: Support deep-dives into customer feedback and recipe performance data to translate insights into actionable recommendations for future menus.
What you'll bring: The Ingredients
- Analytical Rigor: You are highly data-driven with a high attention to detail; advanced Excel proficiency is essential, and SQL experience is an advantage but not required.
- Operational Mindset: You have a proven track record in product operations (or a similar field) and enjoy the process of optimizing long-term, complex projects like a weekly menu.
- Problem-Solving Prowess: You thrive in high-pressure, ambiguous environments where you can solve customer problems and technical system hurdles with equal ease.
- Stakeholder Management: You are organized and efficient, with the ability to manage multiple stakeholders and competing priorities across different departments.
- Clear Communication: You can translate complex data into clear recommendations, ensuring alignment between the Product team and the wider business.
- Passion for the Product: You have a genuine interest in food and are excited about the mission of disrupting the grocery industry.
Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don't tick all the boxes but think you'd thrive in this role, we would really like to learn more about you.
