Medical Virtual Assistant

WeAssist.io

Philippines

Fresher

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Posted 2 days ago
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Job Description

Hiring: Full-time Medical Virtual Assistant - Remote - $9,000 - $13,200/yr

About the Client

Pioneers in Functional & Integrative Medicine Transforming healthcare since 2006, they specialize in bioidentical hormone therapy, brain health, and gut optimization.
Telemedicine & Digital Health Leaders Innovating women's health with cutting-edge virtual care and a state-of-the-art digital platform.
Empowering Personalized Care Helping patients take control of their well-being with tailored treatments that create lasting change.
Culture of Excellence & Integrity A collaborative team that values honesty, empowerment, and operational brilliance.
Featured in the sHEALed Documentary Making waves in the healthcare industry with their mission-driven approach to wellness.

About WeAssist

Led by a Founder Who Cares Reef Colman built WeAssist to empower individuals and create meaningful opportunities that support families.
Fast & Purposeful Recruiting We move quickly but prioritize long-term fit, stability, and growth over just filling roles.
Connecting Global Talent With 100+ outsourced professionals and growing, we link top talent worldwide with thriving US businesses.
Giving Back Matters From building schools to feeding the homeless, we believe true success means making a difference.
An Inclusive & Thriving Culture Your skills and unique gifts matter. We create an environment where outsourced professionals don't just workthey grow.

Key Responsibilities of the Medical Virtual Assistant

Patient Re-Engagement and Scheduling
Electronic Health Record (EHR) Management
Administrative Support
Operational Improvement
POD Team Collaboration

Why Are They Hiring a Medical Virtual Assistant

Our client is on a mission to deliver exceptional, high-touch healthcare that goes beyond the ordinaryand they need a rockstar Medical Virtual Assistant to keep everything running seamlessly! As patient volume grows and care becomes more complex, they need a clinically literate, detail-driven partner who can manage pre-charting, patient communications, scheduling, and care coordinationwithout losing sight of the patient experience. This role exists to bring structure, foresight, and calm to daily operations while helping the practice scale with integrity.

If you're ready to be the backbone of a team that's redefining healthcare, this is your moment to step in, step up, and make every patient interaction countone detail, one call, one life at a time!

Qualifications

Must-Haves:

Strong Clinical Foundation Prior nursing education or hands-on experience as a high-level Medical Assistant in a clinical setting
Functional & Integrative Health Literacy Comfortable supporting care related to functional medicine, integrative health, and women's hormone care (BHRT experience strongly preferred)
Researcher Mindset Skilled at reviewing patient histories, labs, prior visits, and communications to prepare a complete clinical picture for providers
Predictive & Proactive Thinking Able to anticipate missing labs, documentation gaps, or care needs before scheduled appointments

Responsibilities of the Medical Virtual Assistant:

Your responsibilities include:

Patient Re-Engagement and Scheduling

Proactively identify and contact patients who require follow-up appointments, treatment plan adjustments, or re-engagement in care
Manage and optimize patient scheduling using Google Calendar, ORCHID (DaySmart) Spa Software, and CERBO EHR, ensuring accurate and timely appointment confirmations
Coordinate with patients to address scheduling conflicts and ensure seamless appointment flow

Electronic Health Record (EHR) Management

Maintain and update patient records in CERBO EHR and Brite Hormone Prescribing, ensuring accuracy and completeness
Process and manage patient communications, including emails and secure messages, within the EHR system
Generate and distribute patient-related documents, reports, and summaries as needed

Administrative Support

Manage and organize internal digital files and documents using Google Drive
Assist in developing and implementing standard operating procedures to improve administrative efficiency
Monitor and manage team email communications using Google Email, prioritizing and responding to inquiries promptly
Coordinate with the Health Coach to ensure patients are receiving the correct follow-up information
Coordinate with the Nurse Practitioner to ensure they have the proper information for each patient

Operational Improvement

Identify and recommend process improvements to enhance patient care coordination and operational efficiency
Contribute to the development and implementation of new workflows and technologies

POD Team Collaboration

Participate in regular team meetings to discuss patient care, operational updates, and process improvements.
Communicate effectively with the Patient Care Coordinator, Health Coach, and Nurse Practitioner to ensure seamless patient care coordination
Foster a collaborative and supportive team environment

Want to Know More About the Client

Our client is a trailblazing healthcare provider specializing in functional and integrative medicine, proudly serving the Dallas community since 2006. With a mission to uncover the root causes of health issues, they offer innovative services like bioidentical hormone therapy, brain health optimization, and gut health improvement, catering to those seeking transformative and personalized care. Their forward-thinking approach extends beyond traditional care, as they pave the way in women's health through telemedicine and a state-of-the-art digital health platform. Committed to empowering individuals to take charge of their well-being, they help patientsespecially womenlive their healthiest, most vibrant lives. From transforming lives through personalized treatments to being featured in the sHEALed documentary, they are redefining healthcare with passion and purpose.

Behind this inspiring mission is a dynamic, driven team that thrives on collaboration and innovation. Here's the questionare you ready to join a team that's rewriting the rules of healthcare

Culture and Core Values:

Our client's team culture is built on collaboration, empowerment, and excellence. They work together with integrity, creating a supportive environment that uplifts each member and fosters professional and personal growth.

Here's what matters most to them:

No I in Team: Collaboration is keyour success is built on lifting each other up and working as one.
Excellence Always: We strive for operational brilliance in every detail, setting the standard for transformative care.
Integrity First: Honest communication and courageous conversations guide us to deliver our best at all times.
Elevate and Empower: We lead with support and acknowledgment, inspiring everyone to reach their full potential.
Positive Transformation: Every interaction is an opportunity to create meaningful and lasting change.

At the heart of it all, this team believes in making a difference, not just for their patients, but for each other. Are you ready to make your mark

What's in it for you

Joining this client means not just filling a role but embarking on a personal development journey. The growth potential is substantial, with opportunities to:

Room to grow into higher roles and make your mark
Your input mattersshape the future of the company
Valued ideas and contributions that drive change
Employee stock options (coming soon) for long-term growth
4 weeks PTObecause work-life balance matters
10 sick days to keep you feeling your best
10 vacation days to recharge and unwind
A culture that thrives on collaboration and team support
Excellence in everything we dojoin a team that delivers the best!
Integrity, innovation, and positivityour core values shape everything we do.

This opportunity is ideal for someone ready to spread their wings, thrive in a dynamic environment, and make a meaningful impact on our client's journey to success!

Perks: