We are hiring a Customer Service Representative to help customers with questions, concerns, and support needs. You will provide accurate information, solve issues, and make sure customers have a great experience.
Qualifications
- At least 2 years in college
- Minimum of 6 months BPO or customer service experience
- Good communication and problem-solving skills
- Call center experience is an advantage
Responsibilities
- Handle customer inquiries via calls, emails, or chat
- Give information about products, services, and policies
- Resolve customer issues and complaints
- Record customer interactions properly
- Deliver excellent customer service at all times
