Employment Type: Full-Time Employment
Work Setup: Work Onsite Setup
Work Schedule: Night Shift (Following U.S. Eastern Time Zone)
Location: Eastwood, Libis, Quezon City
Salary Package: Up to 28,000 PHP/Monthly
Job Description
Work collaboratively with a team to ensure the complete and timely collection of medical records, billing information, and other materials collected on behalf of our customers (Law Offices).
MRC will be responsible for managing medical records requests by coordinating with providers and customers through phone, email, fax, and mail. Key duties include scheduling and tracking follow-ups, verifying payment status, resolving request issues, and ensuring accurate documentation. Additional responsibilities may be assigned as needed
Qualifications As Follows
- Excellent Communication Skills (Oral and Written)
- Ability to express thoughts clearly & can multi-task
- at least 2 years call center experience
- Proficient with Microsoft
- Outlook and Adobe Acrobat
- Comfortable, upbeat, and pleasant on the phone and undeterred by occasional difficult phone interactions
- A graduate of any Bachelor's degree or vocational course
- Willing to work on a graveyard shift / night shift
- Must be willing to work in Eastwood - Quezon City (100% Onsite)
WHY INTELASSIST
We grow together. We value your effort. We aim to empower you.
