Advance your career with an industry leader in medical and document management, known for delivering secure and reliable records to insurers, legal professionals, and government bodies.
The Opportunity
Lead operational excellence within a high-performing medical document management team by accurately processing, organizing, and delivering essential medical records while enhancing workflow efficiency and driving continuous improvement.
Why join us
- Proudly Great Place to Work certified
- Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
- Grow with stability: 100+ in our 10-Year Club by 2025
- Dynamic talent network: 2,000+ across APAC and beyond
- Competitive compensation with annual reviews
- Comprehensive medical care for you and your family
- Generous paid leave because work-life balance matters
- Level up with LinkedIn Learning and tailored training
- Flexible work setup
Staff Testimonial
Growing everyday. Learning everyday. I have learned and lived these phrases in working with ASW and my client for almost two years now. - Digital Campaign Manager, ASW Philippines.
What You'll Do
- Coordinate and organize patient records in preparation for upcoming appointments.
- Upload, update, and maintain documentation across portals and internal databases.
- Compile and deliver required documentation to physicians in a timely manner.
- Proactively follow up with clients to obtain missing or outstanding records.
- Maintain secure, accurate, and compliant processing of all documentation.
Key Criteria
- Minimum of one year of clerical or administrative experience, preferably within a healthcare setting.
- Familiarity with HIPAA regulations is an advantage.
- Proficient in Microsoft Office applications (Outlook, Excel, and Word), with working knowledge of PDF/TIFF formats and general database systems.
- Highly organized with excellent time management skills and the ability to meet strict deadlines.
Work setup:
- Manila (BGC, Taguig): 8:00AM 5:00PM PST (12:00AM - 9:00AM Philippines Time) with a full onsite work arrangement.
