Marketing Specialist

Company Description

MetroMart is the leading grocery delivery platform in the Philippines, partnering with over 600 major supermarkets and retail outlets, such as SM Supermarket, Robinsons Supermarket, and S&R. With a presence in 77 cities nationwide, MetroMart serves the needs of the Philippines 112 million population. The platform provides convenient access to groceries, medicines, books, and more from trusted retail partners. As a fast-growing company, MetroMart is dedicated to revolutionizing online shopping and enhancing customer experiences.

Role Description

This is a full-time on-site position based in Makati for a Marketing Specialist. In this role, you will develop and implement marketing strategies to promote MetroMart's services and grow the customer base. Day-to-day responsibilities include conducting market research to identify trends and opportunities, managing marketing campaigns, creating promotional materials, and collaborating with cross-functional teams. The Marketing Specialist will also engage with customers to address their concerns and provide excellent customer service to ensure brand loyalty.

Qualifications

• Strong Communication skills to effectively engage with customers and collaborate with teams
• Proven capabilities in Market Research to identify marketing trends, opportunities, and consumer insights
• Experience or expertise in Sales and Customer Service to drive customer satisfaction and conversions
• Ability to plan and execute impactful Marketing Strategies to achieve business goals
• Detail-oriented organizational skills and a strong understanding of the retail and e-commerce landscape
• Bachelor's degree in Marketing, Business, Communications, or a relevant field
• Proficiency in using marketing tools and platforms is a plus