Marketing / People & Culture Administrator
Location: Manila, Philippines
Shift: Monday - Friday; 7:00am to 4:00pm
Work Arrangement: Onsite
Unlock your potential! At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and Philippines, supporting our global clients in the accounting industry.
About the role. . .
The Marketing/People & Culture Administrator has responsibility for providing support to clients (internal and external) with the objective of enhancing the client experience.
Key Responsibilities:
Marketing
- Communications Support
- Draft internal and external communications for review, including announcements, updates and event communications
- Prepare communication schedules and content trackers as directed
- Upload approved content to internal platforms and websites
- Website & Content Administration
- Manage website enquiries and escalating to the relevant team (currently done by reception)
- Upload approved articles and content to the website backend
- Event & Campaign Support
- Provide administrative support for internal and external events, including coordination of catering and logistics
- Assist with event scheduling, calendar management and attendee tracking and post-event reporting
- Provide ad hoc support for events, including coordination of headshots, photography, or supplier logistics
- Reporting
- Maintain marketing trackers, schedules, and activity reports
- Support the Marketing team with data collation and administrative reporting
People & Culture
Recruitment
- Assist with end-to-end recruitment administration across multiple roles and service lines
- Create, post, and update job advertisements across approved platforms as directed
- Manage job requisitions and candidate pipelines within the recruitment system
- Screen incoming applications against role criteria and flag suitable candidates for review
- Coordinate interview scheduling, including calendar management and video-link setup
- Prepare interview packs, candidate profiles, and shortlisting summaries
- Draft and send candidate communications including acknowledgements, interview invitations and outcomes using approved templates
- Initiate pre-employment checks and track completion
Onboarding
- Prepare and issue onboarding documentation
- Schedule induction sessions, system training, and first-day meetings as directed
- Draft and send onboarding communications including welcome posts and first-day instructions
- Maintain onboarding trackers and provide regular status updates
- Support probation setup by scheduling review meetings
- Offboarding:
- Prepare offboarding communications using approved templates, including acknowledgement of resignation and exit process steps
- Schedule exit interviews and prepare exit interview documentation
- General:
- Draft morning tea notes for review
- Manage document control for P&C policies, templates and forms
- Ensure each policy has version tracking
- Prepare standard P&C reports for review (headcount, turnover, leave usage, onboarding/offboarding)
Qualifications / Skills:
- Tertiary qualification in Human Resources, Business Administration, Marketing, Communications, or a related discipline or equivalent relevant experience
- Strong written and verbal communication skills in English
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
- 2-4 years experience in an administrative, People & Culture, HR, recruitment, or marketing support role
- Strong administrative and organizational skills with high attention to detail
- Excellent communication skills and presentation
- Collaborate and contribute to a positive organizational and team culture
- Work as part of a team and autonomously when needed
- Understand and comply with all Office Policies
- Deal in a friendly, courteous manner with management, staff and clients always
- Develop open and positive relationships with internal and external stakeholders
What's in it for you
- A competitive salary
- Health Insurance, and Life Insurance coverage
- 21 annual paid leaves
- Annual increase (Annual Performance Review)
- Tenure Recognition Program
- 20+ options of free coffee and chocolate drinks
- Billiards, table tennis, or foosball in our breakout room
- Work-life balance and logging off on time for you to enjoy more personal time.
- A genuinely diverse, caring, supportive and high achieving team environment.
- Ongoing training, development and career progression opportunities
- Free & conveniently located onsite parking.
We live by our
VALUES to cultivate and foster growth and innovation.
BE AWESOME:Exceptional individuals create collective genius. We celebrate success, reward outstanding performance, and make work fun by fostering a supportive and inspiring environment.
KEEP IT REAL:We value honesty, accountability, and open communication. We own our actions, prioritize compassion, empathy, and understanding, and foster meaningful conversations.
BRING THE WOW:We strive for excellence in everything we do. Going the extra mile is our standard, as we are committed to delivering outstanding results.
DREAM BIG:We embrace a culture of continuous learning, exploration, and improvement. With ambitious goals, we constantly seek knowledge and self-improvement.
Join TOA Global and experience the difference!
We passionately embrace diversity and inclusion in all aspects of our organization. We believe by fostering an environment that values and celebrates individuals from diverse backgrounds, we unlock innovation, drive creativity, and amplify our ability to serve our customers and communities with excellence.
