Key Responsibilities
Test Planning & Design
- Review business requirements, functional specifications, and user stories to design comprehensive test plans and
test cases.
- Define test scenarios that validate functionality, integration, regression, and end-to-end workflows.
- Prepare and manage test data to support manual testing efforts.
Test Execution & Defect Management
- Execute manual test cases across web, mobile, and backend systems.
- Identify, log, and track software defects using a defect tracking system.
- Collaborate with developers and product teams to reproduce, prioritize, and resolve issues.
- Perform regression testing to validate fixes and ensure existing functionality remains stable.
Collaboration & Communication
- Work closely with Product Owners, Business Analysts, and Developers to ensure clarity on requirements and
acceptance criteria.
- Participate in Agile ceremonies, including sprint planning, backlog grooming, and retrospectives.
- Provide clear, timely, and detailed test results and quality metrics to stakeholders.
User Experience & Quality Advocacy
- Validate that software meets usability, accessibility, and customer experience standards.
- Act as an advocate for the end user, ensuring that defects and gaps are addressed before release.
- Provide feedback to improve application design, functionality, and performance.
Continuous Improvement
- Contribute to refining QA processes, templates, and best practices.
- Stay current on industry trends and testing techniques to improve effectiveness.
- Support test documentation, knowledge sharing, and cross-training within the QA team.
Qualifications
Required:
- Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent work experience).
- 24 years of experience in manual software testing.
- Strong knowledge of QA methodologies, tools, and best practices.
- Experience with defect tracking and test management tools (e.g., Jira, Zephyr, TestRail, Azure DevOps).
- Familiarity with SDLC and Agile development environments.
- Excellent problem-solving skills, attention to detail, and documentation ability.
Preferred
- ISTQB or other QA certification.
- Experience testing across multiple platforms (web, mobile, API, desktop).
- Familiarity with SQL for basic data validation and back-end testing.
- Exposure to accessibility and usability testing.
- Understanding of automation concepts and willingness to collaborate with automation teams.
