Job Title:Manual Invoicing Specialist
Reports to: Manager, Carrier On-Boarding
Intelligent Audit is a fast-growing freight audit & business analytics technology company helping our customers become smarter shippers - shipping to their customers faster, cheaper, and with less delivery exceptions. We use big data to help our customers remove inefficiencies in their global transportation spend. The Manual Invoicing Specialist would be responsible for the flow of manual invoices from start to finish.
What You Will Do:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual with this position in our company will be expected, on a regular basis, to:
- Intake and sort manual invoice submissions and triage to the appropriate que for loading
- Load completed invoice templates, trouble shoot, investigate and resolve loading errors
- Create and maintain rules and templates for IA's invoice online keying portal
- Create and maintain rules for IA's InvoiceAI solution
- Assist in setup and testing of new clients related to manual invoice loading activities
- Provide status updates on invoice loading to internal teams as required
- Provide input for process improvement opportunities
- Participate in team meetings
- Participates in special projects and performs other duties as assigned.
What You Will Bring:
- Willingness and ability to quickly learn about new technologies, processes, and procedures
- Ability to quickly pivot to meet new stakeholder requirements
- Strong computer troubleshooting and support skills
- Developed problem solving and analytical capabilities
- Excellent customer service skills, including good written and oral communication skills
- Ability to work independently and as a team member
- Punctual, reliable, responsible, and self-motivated
Minimum Qualifications:
- Microsoft Outlook and Excel
