Manager, Digital Governance

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

What you will do

• Governance Support
  • Assist in developing and maintaining governance frameworks aligned to NCS's IT and Data strategy.
  • Support advisory activities on governance, risk, and compliance (GRC) matters.
  • Track and report on emerging regulatory trends (e.g., PDPA, cybersecurity, AI governance).

• Policy Management
  • Contribute to policy lifecycle management, including reviews, updates, and documentation.
  • Coordinate with Legal, Cybersecurity, and Enterprise Architecture teams to maintain policy architecture.

• Audit Coordination
  • Support internal and external audits related to IT and Data governance.
  • Collate evidence, prepare audit responses, and track remediation actions.
  • Maintain documentation and assist with control testing.

• Compliance & Controls
  • Monitor compliance controls across IT systems and data platforms.
  • Partner with audit and risk teams on assessments and remediation activities.
  • Maintain central repository of compliance evidence and artefacts.

• AI Governance
  • Assist in administering governance processes for AI-enabled tools and platforms.
  • Support compliance assessments and responsible use guidelines.
  • Collaborate with Legal, Cybersecurity, and Enterprise Architecture on AI-related risks.

• Operational Excellence
  • Embed governance into system lifecycle processes.
  • Support continuous improvement initiatives, including automation and reporting.
  • Promote pragmatic, scalable, and business-aligned governance practices.

• Data Governance
  • Assist in reporting on Data Governance initiatives to stakeholders.
  • Support the enterprise Data Governance framework, including data ownership, quality, lifecycle management, privacy, and compliance.
  • Collaborate with Data Protection Officer (DPO), Group GRC, and Cyber teams on data protection compliance.