Are you ready to start your legaSEA SEAOIL is looking for passionate talents to help make a difference in the lives of Filipinos and fuel their better future. Here's your chance to grow your career with the largest and leading independent fuel company in the country!
What is this role about
This role is responsible in ensuring proper administration of operational activities and lubricants sales in their handled LubeServ service center. This role will also serve as the primary point of contact for all automotive services.
What will YOU do
1. Product Sales, Oil Change and Maintenance Services
2. Customer Management
2.1. Welcomes customers, takes down initial information and assess their service requests
2.2. Informs customers of repairs needed with cost estimates and repair completion
2.3. Manages customer complaints
2.4. Monitors all on-going vehicle repairs and provides status to customers as needed
3. Oil Change/Maintenance Service Preparation and Processing
3.1. Prepare service orders with complete description of customer concerns
3.2. Performs vehicle service and vehicle troubleshooting
3.3. Endorses service orders to mechanics and assists with vehicle troubleshooting
3.4. Hands over vehicle to customers once vehicle service is done
4. Inventory Management
4.1. Monitors and manages inventory of LubeServ service center equipment
5.Reporting and Records Management
5.1. Logs and keeps accurate documentation of oil change service requests provided to the customers
5.2. Submits the following reports to the assigned Accountant
5.2.1. Daily Sales Report (cash and inventory)
5.2.2. Other reports as deemed necessary
5.3. Maintains customer database
6.Cash Management
6.1. Ensures that all cash on hand and deposit details are properly declared
7. People Management
7.1. Supervises the performance and prepares shift schedules of LubeServ service center personnel (Cashier and Mechanics)
7.2. Ensuring that all mechanics are trained on standard LubeServ service center operations and customer service
8. Business development of LubeServ
9. Performs other related functions that may be assigned from time to time
LET'S FUEL THE FUTURE - TOGETHER.
SEAOIL is the largest and leading independent fuel company in the Philippines. For over 40 years, SEAOIL has been a gamechanger in the industry, dedicated to serving Filipino communities through our innovative products and services.
Do you think you're a fit for our culture Apply to SEAOIL today!
FUELED FOR SUCCESS. SEAOILers are driven to succeed. It is ingrained in us to be our best selves in our professional lives. This is why we provide an environment and programs to develop high-performing, high-potential leaders with qualities of authenticity, humility, courage and candor.
CULTURE OF CARE. It's our genuine care that makes us stand out. We make sure to show our care in tangible and impactful ways. We take a personal approach to people management as seen in our Hybrid work arrangement, employee engagement activities, and benefits. We know that care is also about positioning people for success, challenging them at the right level, and providing equal progression opportunities.
INSPIRED BY INNOVATION. Our history of innovation speaks for itself. In the early 2000s, we pioneered the use of biofuels for motorists in the Philippines. In 2005, SEAOIL was the first to offer E10 (fuels with 10% ethanol) or ethanol-blended gasoline in all of our filling stations nationwide. We were also the first to sell coco biodiesel, or diesel with 2% coco methyl ester. It all goes back to bettering the lives of Filipinos.
GUIDED BY CODE I-ABC. We act with Integrity. We are Accountable. We make things Better, and We are Customer Centric. Our values are not just nice to hear or say. Code-IABC is our compass, and guides us in all our decision-making. Ask any SEAOILer and they would say the same thing: we have always done things the right way - even if it means taking the harder route, and even when no one is looking.
