Job Description
Join a High-Performance Culture That Drives Innovation and Excellence
At
Vertiv, we don't just hire talentwe
cultivate leaders who
drive innovation and
engage teams to push the limits of what's possible. As a global leader in
critical digital infrastructure, we are scaling up to meet the demands of
AI, data centers, and next-gen technologyand we need bold, high-performing individuals like YOU to take us to the next level.
Why Vertiv
- High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
- Leadership Without Limits: Leadership at Vertiv goes beyond just titlesit's about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
- Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you'll have the opportunity to expand your expertise and grow your career.
- A Place for Everyone: Our commitment to inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.
Job Responsibilities
- Create quotes leads and is responsible on the provision of proposals to the customer.
- Provide battery, freight, disposal and labor costing.
- Process Purchase order from end-user and review for possible stamping.
- Coordinate shipping based on customer needs, costs, logistics and inventory levels.
- Process orders into the system, track and monitor delivery.
- Source out batteries that will ship directly from vendors.
- Transmit and monitor Purchase Orders to buy batteries from vendors.
- Coordinates with Customer Engineer and Power Technical Support on batteries under warranty.
- Responds timely and accurately to customer issues.
- Identifies customer needs through communication and probing.
- Creates solutions to customer problems. Provide sound recommendation to their queries. Provides resolutions for the first time.
- Assists customers in handling, servicing, follow-up, communication and closure of issues.
- Completes workload on time. Monitors if transactions are processed in a timely manner.
- Implement error-proofing method to ensure all transactions done are accurately.
- Participates in conferences calls, meetings and discussions with customers.
- Adheres to shift schedules and attendance expectations to ensure consistent support to customers and a balanced workload for peers.
- Coordinates with other teams/support to complete the request of customers.
- Records and submits periodic and/or quarterly transaction records, log sheets and/or trackers.
- Plans, executes and manages own workload and projects in cooperation with line leaders.
- Participates in team meetings. Huddles and information cascades.
Qualifications
- Bachelor's degree in business, purchasing, sales, supply chain or logistics, or related discipline.
- Job related experience in Supply Chain and/or Logistics.
- Strong knowledge of the support (quotation and order entry fulfilment).
- 1 or more years of experience focused on coordination of project.
- Knowledgeable of MS Outlook and MS Office applications.
- Knowledge in various software applications such as: SharePoint, MS Access.
- Fluent in English language both written and oral form.
- Can work independently with minimal supervision.
- Excellent time management and problem-solving skills.
- Excellent organization and prioritization skills are necessary.
- Demonstrated ability to meet deadlines.
- Knowledge of US geography and transportation systems.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Think Big and Execute
- Act With Urgency
- Own It
- Drive Continuous Improvement
- Promote Transparent and Open Communication
- Learn and Seek Out Development
- Foster a Customer-First Mindset
- Lead by Example
About The Team
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
