Job Description
A Logistics Operations Associate job description includes managing day-to-day logistics, coordinating shipments, and maintaining inventory. This role involves handling the movement of goods, tracking shipments, preparing documentation, and communicating with carriers and customers to ensure timely and accurate deliveries. Key responsibilities include inventory management, order tracking, and ensuring regulatory compliance.
Core responsibilities
Inventory and warehouse management: Monitor and maintain inventory levels, receive incoming shipments, and ensure accuracy. This may involve using scanners and inventory software.
Shipment coordination: Arrange and track the transportation of goods, both incoming and outgoing. This includes booking appointments, preparing shipping documents, and coordinating with carriers and third-party services.
Data and record keeping: Maintain accurate records of shipments, inventory, and invoices. This often involves data entry and updating spreadsheets or logistics software.
Communication and problem-solving: Act as a point of contact for customers regarding shipping issues and complaints. They also communicate with internal departments and carriers to resolve discrepancies and ensure smooth operations.
Compliance and documentation: Ensure all shipments adhere to relevant regulations and that all necessary documentation is completed and provided to carriers and customers.
