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Metacom Careers

Local Dayshift Customer Service Officer

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  • Posted a month ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Description

  • Provide exceptional customer service support via phone and email.
  • Assist customers with inquiries, complaints, and product information.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to enhance service delivery and efficiency.
  • Help identify areas for improvement in customer service processes.

Requirements

  • Educational Qualifications: Bachelors degree in a relevant field
  • Experience Level: 02 years
  • Skills and Competencies: Proficiency in English; strong customer service skills; experience in call center environments preferred
  • Responsibilities and Duties: Ability to handle a high volume of calls and provide appropriate solutions
  • Qualities and Traits: Strong communication skills; patience and empathy in dealing with customers

More Info

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About Company

Job ID: 143345423