Loan Processor | Onsite | Mortgage/Lending Broker

Loan Processor

Location: Clark, Pampanga
Work Arrangement: Onsite, Full-time
Shift: Monday - Friday | 7:00 AM - 4:00 PM PHT (Dayshift)
Salary Range: Php 47,000 - Php 50,000

Unlock Your Potential!

At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and the Philippines, supporting our global clients in the accounting and mortgage industries.

As a Loan Processor, you are the engine behind the dream of homeownership. This role is designed for a highly driven, customer-focused professional who thrives in a fast-paced sales environment. You won't just be managing paperwork; you will be the critical link between brokers, lenders, and clients, ensuring that every loan application is analyzed, submitted, and tracked with surgical precision to achieve seamless settlements.

Your Impact

• Strategic Broker Support: Act as the right hand to our mortgage brokers, managing day-to-day administrative tasks and complex data entry. Your support allows the sales team to focus on growth while you ensure the operational foundation remains rock-solid.

• Master of the Loan Lifecycle: Take charge of the application process from submission to approval. You will analyze client documentation for accuracy, submit applications to lenders, and proactively follow up to ensure the process moves forward without delay.

• Client & Lender Liaison: Provide world-class service by maintaining open lines of communication with clients and industry participants. You will be responsible for chasing supporting documentation and liaising with lenders to resolve queries, ensuring a smooth experience for all stakeholders.

• Analytical Quality Control: Utilize your sharp eye for detail to review financial documents and ensure every application meets lender requirements. Your structured and process-oriented approach will minimize back-and-forth and accelerate approval times.

What You Bring

• The Experience: At least 3 years of experience within a mortgage broking firm or a lender is preferred. You have a proven track record in home loan processing or a strong background in lending.

• Core Competencies: Highly analytical, structured, and personally organized. You are a self-starter with high standards who takes the initiative to achieve goals and meet tight deadlines.

• The Skills: Superior communication skills (written and verbal) and a customer-centric mindset. You must have exceptional attention to detail and the ability to navigate complex financial documentation with ease.

Why You'll Love It Here

We believe in rewarding high achievers with a work environment that fuels both professional growth and personal well-being.

• Work-Life Harmony: Enjoy a 7:00 AM - 4:00 PM shift, allowing you to sync with the Australian market and reclaim your evenings for family, fitness, or relaxation.

• Health & Security: Comprehensive HMO and Life Insurance coverage from day one.

• Wealth & Growth: Competitive salary with annual performance reviews, tenure recognition, and a clear career path within the mortgage and finance sector.

• The Hub Experience: Work from a modern facility featuring a breakout room with billiards, table tennis, or foosball.

• Fuel Your Day: Choose from over 20 varieties of free coffee and chocolate drinks at our in-house bar-the perfect fuel for a productive morning of loan processing.