Discover your 100% YOU with MicroSourcing!
Position: Loan Operations Specialist (Senior)
Location: Libis Quezon City
Work setup & shift: Hybrid| Day Shift
Why join MicroSourcing
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one (plus one or more dependents), paid time off with cash conversion, group life insurance, and performance bonuses.
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Benefit from flexible work arrangements that help you balance work and life.
- Career Growth: Take advantage of continuous learning and career advancement opportunities.
- Inclusive Teamwork: Join a team that celebrates diversity and fosters an inclusive culture.
- Role Summary:
The role is responsible for supporting the day-to-day administration and fulfilment of
residential and commercial loans, acting as an offshore extension of the internal
operations team as well as annual reviews and renewals of commercial loans.
The position focuses on process adherence, task execution, and turnaround efficiency,
without to support the brokers and objectives of the business
Key Responsibilities
- Manage loan fulfilment tasks for residential and commercial loans
- Complete annual reviews of commercial loans
- Fulfilment of loan covenants and compliance of some commercial loans
- Complete loan application data entry and system updates
- Follow up for documents in line with given checklist
- Coordinate valuation orders and track progress
- Support post-settlement administration and servicing requests
- Liaise internally with operations and sales teams as required
Key Performance Indicators (KPIs)
- All work will be managed through the CRM tasking system
- Tasks must be completed within agreed timelines
- Any delay, exception, or risk must be promptly escalated to the Operations Manager
Qualifications & Experience
- Strong understanding of Australian business culture and professional standards
- Working knowledge of Australian financial documents, including:
○ Company and trust financials
○ BAS and tax returns
○ Trust and corporate structures
○ Finance offer letters
- Exposure to Commercial loans related processes will have a preference.
Mandatory Skills
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Experience with CRM systems, preferably Microsoft Dynamics 365
- Strong attention to detail and ability to follow structured processes
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our Commitment to 100% YOU
MicroSourcing believes that our strength lies in the diversity and talent of our people. We foster an inclusive culture that embraces all races, genders, ethnicities, abilities, and backgrounds. We provide space for different perspectives and offer opportunities for everyone to thrive.
At MicroSourcing, equality isn't just a slogan—it's our way of life. We don't just accept your unique, authentic self—we celebrate it and value every contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
