Role Summary
Our client is seeking a Loan Opener to join their growing team. The ideal candidate is someone with experience in loan opening and/or loan processing, with a proven track record of creative problem-solving, excellent multitasking and prioritization, and a focus on customer relationships. He/she is self-driven, tech-savvy, energetic, and easily adaptable to change. He/she must be proactive and organized and can pitch in to help team members when needed. Someone new to the mortgage industry or with experience as a Loan Operator assistant or processor may be considered.
WORK SCHEDULE: 9:00 AM 6:00 PM Pacific Daylight Time (12:00 AM 9:00 AM Philippine Standard Time), follows Philippine holidays
POSITION TYPE: Full Time
WORK ARRANGEMENT: Remote
Essential Functions
- Open and set up loan files for 30-year DSCR loans for investors, which will involve working collaboratively with mortgage brokers, third-party service providers, internal business partners, and other staffers
- Set up loan files in the loan origination system (LOS) for Debt Service Coverage Ratio (DSCR) loan products
- Input borrower, property, and loan details with precision to ensure data integrity
- Identify broker-provided documentation and rename it to the correct naming convention
- Compare submitted documents against the required document checklist to identify and request missing or incomplete items
- Communicate with loan officers and internal teams to resolve discrepancies and obtain additional documentation as needed
- Order third-party reports such as credit reports, background reports, and flood certificates
- Assist processors and underwriters by providing accurate and timely loan file preparation
- Interface directly with clients in a friendly and professional manner
Qualifications
- A Bachelor's degree in the related field is preferred
- Experience in loan opening and/or loan processing
- Proficiency in Microsoft Office, i.e., Word, Excel, and Outlook
- Strong written and verbal communication skills
- High level of accuracy/attention to detail, immaculately organized
- Ability to work well in a consistently fast-paced environment
- Ability to react quickly to changing needs of clients and underwriting changes
- Ability to maintain a positive attitude in a deadline-driven environment
- Exceptional ability to work on multiple priorities
- Energetic self-starter, reliable, punctual, and willing to help other team members
- Solution-oriented and nimble thinker
