Liason officer

Job Description: Liaison Officer

Position Title : Liaison Officer

Location : NCR Centris Head Office - with Extensive Field Travel

Company : LandTrax Tech Solutions Corp.

Reports To : Service Delivery Manager

Job Summary: The Liaison Officer plays a key role in the internal administration, preparation, and quality

assurance of land and property registration documentation. This position involves handling paperwork,

managing the delivery and tracking of documents, liaising with governmental and regulatory bodies, and

ensuring compliance with all relevant regulations. The ideal candidate will possess strong organizational skills,

attention to detail, and the ability to navigate various administrative processes efficiently. He/She will ensure

that all documentation is accurately completed, submitted in a timely manner, and effectively tracked

throughout the processing stages.

Key Responsibilities:

Application Processing:

Quality control, data entry, and preparation of forms/checklists.

Review and process land and property registration applications.

Prepare and submit the required documentation to the relevant authorities.

Follow up on application statuses and provide updates.

Liaison and Coordination

Act as the primary contact between the company and governmental agencies.

Coordinate with internal departments (Sales, Service Delivery, etc.) to gather necessary

documents and information.

Coordinate with local municipalities, land offices, and other regulatory bodies.

Address any issues or discrepancies related to permits and licenses

Document Management:

Document Delivery:

Deliver and pick up land registration documents to governmental offices.

Ensure documents are handled with care and safely delivered, maintaining accuracy,

confidentiality, and proper tracking throughout the process.

Optimize routes to minimize travel time and fuel consumption.

Document Tracking:

Record all document deliveries and pickups.

Maintain accurate records of document tracking information.

Provide real-time status updates to management and proof of delivery when required.

Administrative Support

Perform general office duties such as data entry, filing, and correspondence.

Assist with the preparation of reports and other documentation as required.

Support the team with various tasks to ensure smooth operations.

Customer Service:

Resolve any issues or complaints in a timely and satisfactory manne

Field Reporting and Communication:

Status Reporting:

Maintain daily/real-time communication with the Service Delivery Manager regarding

the status and location of critical documents, progress on agency submissions, and

adherence to processing timelines, especially while on-field.

Issue Escalation:

Immediately flag and formally document any anticipated delays, official rejection

notices, or issues encountered with external agencies/clients that may impact the

committed service delivery schedule.

Documentation:

Utilize the designated digital tracking system (e.g., Excel Worksheet or document

management tool) to log all field activities, contact persons, and expenditures

immediately upon completion of the task.

Qualifications:

Has experience in external coordination and document processing, acting as a point of contact between

the company and partner offices or agencies.

Strong interpersonal communication and analytical skills with keen attention to detail.

Flexible, adaptable, organized, and able to work with tight deadlines.

Ability to interact professionally with government officials and team members.

Willingness to travel; ability to drive 2-wheel vehicles is an advantage.

Must be proactive and reliable, demonstrating strong accountability and consistent communication by

providing timely and accurate updates.

Work Environment:

This position requires frequent and extensive field travel to governmental agencies.

The work environment is fast-paced and may involve tight deadlines